PLAYBACK PSYCHOLOGY
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COMMON QUERIES
Here are some answers to the questions we receive the most. If you can’t find what you are looking for, please get in touch to schedule a no fee consult so that we might address anything you have questions about.

WHAT IS FEMINIST THERAPY AND IS IT FOR ME?
ANSWER
You can learn more about what it means and looks like to receive therapy from a feminist lens on the Inner Solutions podcast's interview with founder and psychologist Crys Vincent
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Follow the link to listen:
https://open.spotify.com/episode/3eoGdHb2dd74uyJv4rNSo5
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HOW DO I PAY?
ANSWER
Payment is due at the time of the session, by cash or Interac Money Transfer. A detailed receipt is promptly provided with all information required for reimbursement by your insurance company, if you have coverage. If you require any additional payment arrangements, please get in touch to discuss options.
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ARE YOUR SERVICES COVERED BY INSURANCE?
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ANSWER
As a registered psychologist in Alberta, Crys' work is covered by most extended health care plans under "psychological services." Please contact your insurer directly to confirm your coverage. We are happy to provide you Crys' credentials and license number to confirm coverage. Our student therapists are not covered by insurance, and that is reflected in the lower session fees.
DO YOU DIRECT BILL?
ANSWER
YES! We can direct bill through Alberta Blue Cross.
DO YOU OFFER SLIDING SCALE RATES?
ANSWER
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We offer reduced fee appointments with our graduate intern therapists for those without insurance coverage.
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You can also access free mental health crisis support through the
Calgary Distress Center (call or TEXT) 403-266-HELP (4357)
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